A man calls into a radio show because his son received an obviously-spam email telling him that he's been kicked off of Facebook. The host gets worked up and sympathetic and wants to handle it like a legitimate eviction notice, even though no one's verified whether the kid can still log into his account.

Another man calls a radio show because his business stores a lot of personal information about its customers, and he wants to know what he should do to keep that data safe. The host tells him to install Norton Internet Security.

What do they have in common? They made the mistake of asking Kim Komando for help.